‍Survey Highlights

  • Value and Commitment: Our customers rated the "Value" of Ogon services as exceptional compared to their cost, with 66% of respondents planning to increase their IT spending with us in 2024, and 33% maintaining their investment levels.
  • Areas for Improvement: Respondents identified a few key areas to focus on:some text
    • Developing new tools and solutions (66%)
    • Raising awareness of Ogon's services and solutions (15%)
    • Maintaining the current high standard (17%)
  • Partnership and Service Excellence: Respondents rated their overall partnership with Ogon as 100% better than other vendors.
  • Top Priorities for 2024: Customers highlighted several initiatives, including:some text
    • System upgrades and enhanced digital solutions (66% each)
    • Digital payments (50%)
    • Cloud migration (33%)
    • CCM solution improvements and BI/Analytics/Reporting (33% each)
  • Commitment for 2024: A resounding 84% of respondents are locked into partnering with Ogon, with an additional 16% likely to engage us in the coming year.

Thank you for trusting Ogon as your partner in growth. A detailed report with key highlights from the 2023 CES Survey can be downloaded below.