Ogon Consulting Services: InsuranceNow Upgrades

We streamline your process

Why Choose Ogon

With over 25 successful InsuranceNow upgrades and ten satisfied clients, Ogon has perfected a streamlined process that minimizes disruptions and ensures predictable costs. Our comprehensive upgrade services include:

Parallel execution

Our team executes product upgrades in parallel with your other ongoing projects, ensuring minimal downtime and disruption. This means your team can continue to focus on critical operations while we handle the upgrade process behind the scenes.

Self-led upgrade model

Ogon’s self-led upgrade model allows for an efficient, independent approach. We manage the upgrade process from start to finish, relying on proven methods and industry best practices. This model reduces dependency on client resources, making the process smoother and faster.

Best practices

Leveraging years of InsuranceNow experience, we apply best practices at every stage. This includes strategic planning, detailed testing, and close collaboration with your team to ensure that all aspects of the upgrade align with your business needs.

Predictable costs

We understand the importance of cost transparency. Our fixed-cost model ensures that your upgrade budget is controlled, with no hidden costs. We also offer a warranty period to provide peace of mind after the upgrade is complete.

Testing services

For those who need it, we offer comprehensive testing services as part of the upgrade. This includes functional testing, user acceptance testing (UAT) support, and automated regression testing to ensure your upgraded platform performs as expected.

Guided by Expertise

Our Approach

We follow Guidewire’s Self-led Upgrade Process, designed specifically for InsuranceNow customers.

Planning

Retrieve base source code from Guidewire’s repository.
Gather client requirements for optional features and configurations.
Create a code branch for the upgrade and develop user stories and tasks.
Draft a detailed upgrade project plan.

Refactoring

Collaborate with Guidewire for automatic refactoring.
Refactor customizations and align them with the base upgrade version.
Identify conflicts and ensure smooth integration of custom features.
Unit test all new features and bug fixes.
Document all changes and potential impacts for batch job upgrades.

Testing

Perform QA and integration testing.
Report, triage, and resolve bugs during testing.
Provide comprehensive feedback to both clients and Guidewire.
Ensure readiness for User Acceptance Testing (UAT) and support UAT execution.

Deployment

Develop a deployment plan for the upgrade.
Execute the deployment in non-production environments, followed by production environments.
Offer post-production deployment support and a six-month warranty for any issues.

We Make the process hassle-free

Benefits

By choosing Ogon for your InsuranceNow upgrades, you benefit from a hassle-free process, predictable costs, and ongoing support to keep your operations running smoothly. Let us take care of your product upgrades so you can focus on what matters most—delivering exceptional insurance services.

Proven success

With over 25 successful upgrades, Ogon has demonstrated its expertise in the InsuranceNow platform. Our track record reflects our commitment to quality and our understanding of the unique challenges insurers face in upgrading their policy administration systems.

Six-month warranty

We provide a six-month warranty period following User Acceptance Testing (UAT), during which we support any post-upgrade issues that may arise. This warranty gives you confidence that our team will be there to resolve any challenges quickly and efficiently.

Customization guidance

Our team works closely with you to help minimize customizations and utilize out-of-the-box features whenever possible. This approach reduces upgrade complexity and helps keep your platform aligned with Guidewire’s core product, which can simplify future upgrades.

Post-production support

After deployment, we offer post-production support to ensure your upgraded system runs smoothly. Our team assists with issue triage, troubleshooting, and any further adjustments needed to stabilize operations post-launch.

Concurrent project management

Our upgrade process is designed to work alongside your other initiatives. We coordinate with your project teams to ensure that upgrade tasks are managed effectively without impacting your other critical projects.

Close collaboration with Guidewire

Ogon works in close collaboration with Guidewire throughout the upgrade process, ensuring alignment with Guidewire’s latest releases and leveraging their resources as needed to support a seamless upgrade experience.

Quick project turnaround

Our efficient project management and expertise in InsuranceNow enable us to kick off projects quickly and deliver results on time. We prioritize speed without compromising quality, helping you realize the benefits of your upgrade as soon as possible